Reset the Husky OnNet (Big-IP Edge) VPN

Reset the Husky OnNet (Big-IP Edge) VPN

If you are using the HuskyOnNet (Big-IP Edge) VPN to connect to campus resources when you're away from UW Campus, you may encounter issues where the VPN is unable to connect and stuck in the 
"Initializing..." stage.

If that happens, you can uninstall the WAN Miniport devices on your computer (N.B. this method is only effective for Windows computers).

  1. Search on your computer and open "Device Manager."
  2. Expand the "Network Adapters" section
  3. Right click every "WAN MiniPort..." adapter and choose "Uninstall device"
  4. Click the topmost entry in that view (your computer name) and select "Scan for the hardware changes" to re-create those virtual adapters.

  5. Close "Device Manager and relaunch the Big-IP Edge client app. It should now work as expected.

    • Related Articles

    • Adding Ricoh printers (Windows)

      Automatic Installation Note: In order to add printers or to print to the devices at HRC or NJB, you must either be on a campus network connection or be connected to the UW VPN, Husky OnNet. For Windows, there are installation applications that can ...

    • First time login with DGH Windows Laptop

      Authenticate UW NetID The first time you login with your new DGH provided Windows Laptop you will need to authenticate against the UW's domain servers. To do this use the UW's "Temp InTune VPN". From the Windows login screen. Select the "Network Sign ...

    • Manually Mapping the I: and H: Drives

      On Jan 18, 2025, the mapping for the H: drive changed and so previous links or shortcuts will no longer work. The instructions below have been updated to use the new mapping but if you have old shortcuts, we recommend deleting them. The I: and H: ...

    • Map I: Drive on MacOS

      The I: drive is a networked file server maintained by UW IT and can only be accessed if you are using a protected UW network connection. If you're on campus or in a UW building, then a wired connection or the "eduroam" Wifi network should allow you ...

    • Setup the Eduroam WiFi Network from a DGH Windows Laptop

      What is Eduroam? Eduroam is a secure, encrypted Wi-Fi network available at the UW, and the preferred Wi-Fi connection method for UW students, faculty and staff. Eduroam ('education roaming') a global wireless network access service for research and ...